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Customer Success & Sales Intern (m/f/d)

Intern / Student, Full-time · München

Your Mission
Support the Customer Success and Sales department in their daily activities as well as with data analytics.
Your Responsibilities / What You'll Do
  • Creation of weekly and monthly reports
  • Identification of value creation opportunities, development of implementation plans and support in the execution of these initiatives
  • Presentation of findings and analyses to the Customer Success and Sales department
  • Maintaining customer info and records 
  • Interaction with our customers and Customer Relations Tasks
    • Telephone service
    • Complaint Management
    • Bug handling & technical support
Your Profile / What You'll Need
  • Currently studying engineering, management or related subjects
  • Availability for a full-time internship
  • Affinity and understanding of digital products and services.
  • Fast learner
  • Excellent English knowledge
  • Very good organizational and execution skills
  • Strong team player who can work independently
  • You have an eye for detail and work rigorously
  • Good knowledge of Excel, Word, PowerPoint/Keynote
  • Excellent customer service acumen
  • Creative, yet results-driven
Our Offer / What You'll Get
  • Working in the fastest-growing company in the energy trading sector in Europe
  • Joining an international grown-up start-up in the SaaS field, with modern office spaces in the heart of Munich
  • An entrepreneurial company culture with flat hierarchies.
  • Due to our continuous growth, you will have the opportunity to grow personally and professionally alongside the organization
  • Connect with our other working students & interns from different departments
About us

enmacc is the fastest growing digital OTC energy trading platform in Europe and digitizes professional energy trading from start to finish. Market participants gain speed, efficiency and security. More than 280 companies and over 1,300 active traders already use the constantly growing enmacc network of energy suppliers, industrial companies, energy trading houses and municipal utilities for trading electricity & gas.

All customers can benefit from more market opportunities, liquidity and new business potential. enmacc users can utilize three trading screens: entender, enmarket and engreen. entender is the independent and largest RFQ platform for standard and non-standard energy products in Europe. enmarket is the independent price screen and open marketplace for bilateral one-click trading of electricity and gas standard products. engreen is a tailor-made trading screen for Guarantees of Origin (GoOs) and enables process security and trading in real-time in a complex and sometimes non-transparent market.

We do everything we can to facilitate the daily work of energy traders and portfolio managers and help them to focus on the things that really matter to them.

Your application
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